Effective Date: 06/20/2025
Effective Date: 06/20/2025
SpaceTime Towing & Recovery, LLC provides light- and heavy-duty roadside assistance and towing services within the Greater Houston area and regionally across Texas. Services include, but are not limited to: • Light-duty and heavy-duty towing • Emergency roadside assistance • Jump starts, fuel delivery, tire changes, lockouts • Accident recovery and winch-outs • Load shifts and transfers for commercial vehicles
• All services within Toll 99 are billed at standard rates. • All services outside Toll 99 are considered long-haul and will be billed at long-haul pricing based on distance, vehicle type, and complexity of the job. • Long-haul pricing will be quoted prior to dispatch when possible. Additional fees may apply for mileage, labor, or specialized equipment.
• Payment is due at the time of service unless prior arrangements have been made. • We accept cash, major credit/debit cards, and approved fleet accounts. • Invoices for commercial accounts are due within 15 days unless otherwise stated. • Late payments may incur a fee and service may be withheld for outstanding accounts.
• SpaceTime Towing & Recovery, LLC is not responsible for damage resulting from pre-existing vehicle conditions or damage caused by unsafe roadside environments. • Customers must disclose any mechanical or structural issues with the vehicle prior to service. • We are not liable for delays caused by traffic, weather, construction, or other factors beyond our control.
• Customers must notify us of cancellations at least 30 minutes prior to scheduled service. • A cancellation fee may apply if our team is already en route. • No-show or refusal of service after arrival may result in a dispatch fee.
• Customers must provide accurate vehicle location and condition details. • Customers must ensure the vehicle is accessible for service (e.g., not blocked or off-road without access). • For safety, customers and bystanders must remain at a safe distance during recovery or towing operations.
We reserve the right to refuse or cancel service if: • The environment is deemed unsafe for our operators or equipment. • The customer is uncooperative or provides false information. • The vehicle cannot be accessed or serviced safely.
SpaceTime Towing & Recovery, LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. The most current version will be posted on our website or available upon request.
For questions about our services or these Terms and Conditions, reach out anytime — we’re here to help.